Refund policy
We stand behind Hushwell. If you're not completely satisfied, we're here to help.
30-day satisfaction guarantee. If Hushwell isn't right for you, email us within 30 days of delivery and we'll refund your order.
You don't need to send anything back. For hygiene and safety reasons we cannot accept returns of supplements. Keep the bottle or dispose of it - there is nothing to ship back, and no return shipping for you to pay.
How to start. Email support@gethushwell.com with your order number. We'll confirm and process the refund.
Refunds. Approved refunds are issued to your original payment method. Please allow 5-10 business days for the credit to appear after we process it.
Damaged or incorrect items. If your order arrives damaged or you received the wrong item, email us within 30 days with a photo of the product and packaging. We'll send a replacement at no cost to you.
Order not received. If your tracking shows no movement or the package hasn't arrived, contact us within 30 days of the estimated delivery date and we'll investigate and make it right.
Incorrect address. Please double-check your shipping address at checkout. If a package is returned to us because the address was incomplete or incorrect, we can reship it, but reshipment may be at your cost.
Changes and cancellations. Each bottle is made to order and enters production quickly. If you need to change or cancel an order, email us as soon as possible after ordering - once production has started we can no longer modify or cancel it, though the 30-day guarantee above still applies.
Subscriptions. You can skip, pause, or cancel your subscription anytime from your account, up until the day before your next billing date. Orders that have already been processed follow the 30-day guarantee above.
Contact. support@gethushwell.com. SNEL CONSULT, LLC, 7345 W Sand Lake Rd, Ste 210 #6007, Orlando, FL 32819.